As you may have heard, Home Depot is investigating the theft of credit and debit card data from its payment systems. We have been informed that there is potential risk for transactions completed at Home Depot stores between April 11 and September 7, 2014. This announcement is yet another example of why it’s always important to monitor your accounts.
Where can I learn more about the breach and Home Depot’s response?
Home Depot released a preliminary announcement that it is working with law enforcement to investigate the breach. Check the Home Depot media center for updates.
How can I find out if my card was affected?
At this time, there is no need for customers to call us. We will receive a list of potentially compromised cards and we will contact you.
Should I reset my PIN?
The investigation is open and has not yet confirmed if PIN information was compromised. However, it is good practice to reset your card’s PIN periodically.
Should I cancel my card?
There is no need to cancel your card. We will automatically reissue your card if it was affected.
What should I do if I see suspicious charges on my account?
Monitor your account(s) and review your monthly statements carefully. Notify us immediately if you see any unauthorized activity by calling 508.820.4000.
If my card has been compromised, will MutualOne Bank reissue my card?
Yes. If we find your card has been compromised, we will send you a new card with a new number.