Hammering out a great partnership

ExceptionalAutoAccidents happen. And when they do, the pros at Exceptional Auto Body in Framingham can perform magic, making any mangled car like new again. But when owner Robert Lopez wanted to move his business to its current Blandin Avenue location a decade ago, he needed some financing magic.

“It used to be a junkyard that the town had taken over due to back taxes, so there were definitely some issues, including site cleanup,” Lopez recalls, noting that he had his doubts whether any bank would finance it. Until he called Larry Erickson at MutualOne Bank (then Framingham Co-operative Bank).

“I had a small business with no history. But Larry took a liking to my plan and backed me up on it,” Lopez says, noting that the Bank financed the site cleanup under the federal Brownfields Program, as well as construction of his facility. “If it wasn’t for Larry and the Bank, I wouldn’t be here today. They made it happen.”

Since then, Mutual One has supported Exceptional Auto Body’s growth, through equipment financing, vehicle loans and a commercial line of credit. “It’s been a great experience. They make the process so easy and personable,” Lopez says. “They have always been there for me, even through tough times.”

Lopez admits that he now gets calls from other banks frequently. “I just tell them I’m in bed with MutualOne Bank and I’m very happy. I would never leave.”

Ready for a banking partner totally fixed on your business success? Call Michael Bilinsky at 508.532.8305 or Steven J. Sousa at 508.532.8308 today. Learn more about Exceptional Auto Body at ExceptionalAutoBody.com.

Quality, integrity, and unmatched customer service.

The foundation of success.

M1BTo craft a quality home or development, you need more than just skilled labor and the right materials; you need a strong foundation on which to build. Brendon Homes – the quality home builder of choice for high end homes in the MetroWest area – has built upon a foundation of quality, integrity, and service for more than 25 years. That foundation is why the firm, which crafts condominiums, townhomes, developments, and luxury residences, has managed something that few builders have been able to do in recent years – grow.

Founder and President Kevin Giblin believes that the firm’s success would not have been possible without the support of their trusted banking partner, MutualOne. “MutualOne has always had a strong interest in helping us succeed. At a time when other banks weren’t lending, they were there for us. They have supported our plans and are always creative in helping structure financing to accommodate our needs. We have mutual respect with MutualOne,” said Kevin.

Brendon Giblin, Vice President of Brendon Homes, who works alongside his father, adds, “When the economy got challenging, we didn’t scale back; we adjusted our business model and used it as an opportunity for growth, aided by MutualOne Bank.”
The strong working relationship between Brendon Homes and MutualOne has resulted in the construction of several luxury homes and new housing developments that help strengthen local communities, including Deerfoot Estates, a luxury home development in Southborough.

Ready for a banking relationship to support your business growth? Call Michael Bilinsky at 508.532.8305 or Steven J. Sousa at 508.532.8308 today. To learn more about the extraordinary work of Brendon Homes, visit BrendonHomes.com.

“I wouldn’t build a home I wouldn’t be proud to live in myself.”
— Kevin Giblin, President, Brendon Homes

$5,000 for Programs For People from MutualOne Charitable Foundation

Programs for PeopleRobert P. Lamprey, chairman of the MutualOne Charitable Foundation, has announced a $5,000 grant to Programs For People, a Framingham-based nonprofit agency serving MetroWest residents recovering from mental illness.

Now in its 40th year, Programs For People is the only area resource that provides psychiatric day services and employment services all under one roof. The goal of all treatments is to understand mental illness in order to prevent relapse, allowing individuals to live as productive a life as possible.

“The Foundation is pleased to help this self-supporting organization celebrate its 40th year,” said Lamprey. “The critical services it provides impacts many individuals and families in need in our community.”

MutualOne Charitable Foundation awards $2,500 to Free Medical Program

MW Free MedicalMark R. Haranas, president and CEO of MutualOne Bank and a trustee of the MutualOne Charitable Foundation, has announced a Foundation grant of $2,500 to the MetroWest Free Medical Program (MWFMP). The award will support the volunteer organization’s emergency preparedness program, including training and the purchase of medical supplies and equipment.

According to Kim Prendergast, executive director, the grant will help MWFMP address the increasingly acute needs of low-income uninsured and under-insured individuals who seek care from the program.

“The Free Medical Program is a lifeline for the less fortunate in our community,” said Haranas. “We are pleased to offer our support for this critical program.”

 

Now hiring: IT Support Specialist

MutualOne BankExperience & Education Requirements:

• Bachelor’s degree in computer science or successful completion of computer courses and three to five years of experience.

• Hardware/software installation and maintenance experience.

Job Requirements:

• Thorough knowledge of LAN/WAN networks and desktop technology.

• Strong problem solving & interpersonal skills.

• Ability to work flexible schedules.

• Effective communication skills & strong attention to details.

• Regular and reliable attendance.

Specific Job Functions:

• Responsible for all computer setups and operating system/software installation.

• Diagnoses and assists in the resolution of needed PC repairs.

• Responsible for maintaining and controlling the delivery of all software packages.

• Test all hardware/software purchases for defects and viruses.

• Serves as main point of contact for all service calls for maintenance or warranty repairs for all Bank hardware and software.

• Responsible for maintaining inventory of all Bank software/hardware.

• Maintains and optimizes the bank’s local and wide area network (WANs).

• Researches, recommends, acquires and installs standard industry PC solutions.

• Coordinates the resolution of all data communications issues including telephone line, data line, telephone equipment or peripheral equipment failures.

• Fields all user inquiries relating to hardware, network and software operations and problems.

• Assists in ongoing training of financial institution personnel on specific software and hardware applications.

• Assists in testing bank’s Business Recovery/Disaster Recovery programs.

• Responsible for developing and maintaining the Bank’s Information Security Manual.

• Assists in the resolution of network configuration and implementation issues.

• Responsible implementing procedures related to information access and control.

• Completes annual basic Bank Secrecy Act training.

• Bank Secrecy Act responsibilities include reporting suspicious activity to the BSA Officer and “Knowing Your Customer.”

The above is a description of the ordinary duties of the position. It is expected that from time to time other duties, both related and unrelated to the above, may be assigned and, therefore, required.

For more information, please call (508) 820-4000. Send your resume and your Application for Employment to:

Human Resources Department
MutualOne Bank
160 Cochituate Road
Framingham, MA 01701

Fax to: 508-532-8379 or email to: hr@mutualone.com.

We want our Bank to be diverse, where employees and customers feel comfortable.
We are an Equal Opportunity Employer.

Home Depot® Data Breach

As you may have heard, Home Depot is investigating the theft of credit and debit card data from its payment systems. We have been informed that there is potential risk for transactions completed at Home Depot stores between April 11 and September 7, 2014. This announcement is yet another example of why it’s always important to monitor your accounts.

Where can I learn more about the breach and Home Depot’s response?
Home Depot released a preliminary announcement that it is working with law enforcement to investigate the breach. Check the Home Depot media center for updates.

How can I find out if my card was affected?
At this time, there is no need for customers to call us. We will receive a list of potentially compromised cards and we will contact you.

Should I reset my PIN?
The investigation is open and has not yet confirmed if PIN information was compromised. However, it is good practice to reset your card’s PIN periodically.

Should I cancel my card?
There is no need to cancel your card. We will automatically reissue your card if it was affected.

What should I do if I see suspicious charges on my account?
Monitor your account(s) and review your monthly statements carefully. Notify us immediately if you see any unauthorized activity by calling 508.820.4000.

If my card has been compromised, will MutualOne Bank reissue my card?
Yes. If we find your card has been compromised, we will send you a new card with a new number.

Now hiring: Personal Banker

MutualOne BankExperience & Education Requirements:

• Bachelor’s degree or equivalent sales & service experience

• Proven customer service skills

Job Requirements:

• Good interpersonal, communication, sales & computer skills

• Understanding of financial products and services

Specific Job Functions:

• Provides a complete range of customer service including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts

• Responsible to provide electronic banking support to customers

• Proactively prospects for new business & participates in sales of bank product

• Actively advises customers on a variety of additional product offering including IRAs, business services, consumer lending services and safe deposit services

• Maintains knowledge of branch policies and procedures with respect to approving checks and overrides

• Handles customer problems and complaints; counsels customers with special needs or requests

• Participates in activities for generating new business such as special events

• Processes mortgage, consumer loan and other payments

• Actively involved in sales, service and product training meetings. Attends seminars regarding banking industry activities

• Handles a comprehensive array of service representative transactions

• May be trained to provide comprehensive commercial services support as a Certified Business Banker (CBB)

• May be trained to accept mortgage loan applications as a licensed originator

• Completes required annual Bank Secrecy Act training which includes emphasis on Currency Transaction Reporting (CTR) completion, how to identify suspicious activity, how to Know Your Customer, and how to perform an Office of Foreign Assets Control (OFAC) check

• Bank Secrecy Act responsibilities include accurately completing Currency Transaction Reports (CTRs), adhering to the Customer Identification Program (CIP) Policy, reporting suspicious activity to the BSA Officer, and performing Office of Foreign Assets Control (OFAC) checks

The above is a description of the ordinary duties of the position. It is expected that from time to time other duties, both related and unrelated to the above, may be assigned and therefore, required.

For more information, please call (508) 820-4000. Send your resume and your Application for Employment to:

Human Resources Department
MutualOne Bank
160 Cochituate Road
Framingham, MA 01701

Fax to: 508-532-8379 or email to: hr@mutualone.com.

We want our Bank to be diverse, where employees and customers feel comfortable.
We are an Equal Opportunity Employer.

MutualOne Foundation supports literacy program at Framingham’s Barbieri school

With its recent $5,000 grant from the MutualOne Charitable Foundation, Operation Outreach-USA (OO-USA) will help up to 400 students in grades 1-3 at Barbieri Elementary School in Framingham develop literacy skills while learning compassion and respect for people, animals and the environment.

The school-based program aimed at underserved populations will provide books for the children to use in the classroom and to take home to build a personal library. It will also provide teacher instructional materials and parent guides in English, Spanish and Portuguese.

The MutualOne Charitable Foundation will be acknowledged on a book plate that each student personalizes and places in their books. The book plate contains a promise: “I pledge to be kind to people, animals, and the environment.”

Based in Holliston, OO-USA has provided literacy programs used in schools in all 50 states and has reached more than 1.2 million children and distributed more than 2.4 million books at no cost to schools or families.

Students helped celebrate the $5,000 MutualOne Charitable Foundation grant to Operation Outreach-USA (OO-USA) to support the development of literacy skills for students in grades 1-3 at the Barbieri Elementary School. With the students are, from left, Rachel Stewart, administrative director of the Foundation; Judith Golden, president of OO-USA; Dr. Susan J. McGilvray-Rivet, Barbieri principal;  teacher Sarah Pogson; Yasmine Ouweijan, manager of MutualOne Bank’s Concord Street-Framingham branch; and Jennifer Faber, assistant principal.

Students helped celebrate the $5,000 MutualOne Charitable Foundation grant to Operation Outreach-USA (OO-USA) to support the development of literacy skills for students in grades 1-3 at the Barbieri Elementary School. With the students are, from left, Rachel Stewart, administrative director of the Foundation; Judith Golden, president of OO-USA; Dr. Susan J. McGilvray-Rivet, Barbieri principal; teacher Sarah Pogson; Yasmine Ouweijan, manager of MutualOne Bank’s Concord Street-Framingham branch; and Jennifer Faber, assistant principal.

MutualOne Foundation purchases 10 iPads for Ashland High School

AEFIRobert P. Lamprey, chairman of the MutualOne Charitable Foundation, announced today that the Foundation has awarded $4,790 to the Ashland Education Foundation, Inc. (AEFI) for the purchase of 10 iPad Airs to give students at Ashland High School access to mobile learning technology.

“Before this campaign, students at Ashland High School were the only ones in the town’s public school system without access to mobile technology,” said Lamprey. “The MutualOne Charitable Foundation was happy to help close the gap.”

“The AEFI is grateful for the continued support from the MutualOne Charitable Foundation. Their donations to our educational community through the AEFI have helped us make significant impact directly in the classroom and to the daily lives of our students and teachers,” said Dr. Leslie Marci, AEFI president.

Foundation supports renovation project at Greater Framingham Community Church

The MutualOne Charitable Foundation has awarded $5,000 to the Greater Framingham Community Church in support of renovations currently underway including roofing, exterior repairs, and major accessibility upgrades.

“We are thankful for this donation which will help us create the Academic Learning Resource Center to serve the greater Framingham communities in preparing youth to succeed in education,” stated Rev. Dr. J. Anthony Lloyd, pastor.

A $5,000 MutualOne Charitable Foundation grant supporting renovations underway at Greater Framingham Community Church is celebrated by the Rev. Dr. J. Anthony Lloyd, pastor; Rachel Stewart (left), the Foundation’s administrative director; and Yasmine Ouweijan, manager of MutualOne Bank’s Concord Street branch in Framingham.

A $5,000 MutualOne Charitable Foundation grant supporting renovations underway at Greater Framingham Community Church is celebrated by the Rev. Dr. J. Anthony Lloyd, pastor; Rachel Stewart (left), the Foundation’s administrative director; and Yasmine Ouweijan, manager of MutualOne Bank’s Concord Street branch in Framingham.